Refund & Cancellation - Shop From Bharat

Privacy Policy for Shop From Bharat

Effective Date: 02-01-25
Last Updated: 02-01-25

Welcome to Shop From Bharat! We are committed to protecting the privacy of our users and ensuring transparency about how we collect, use, and share your information. This Privacy Policy applies to all users of our website, mobile applications, and other related services (collectively referred to as "Services").

1. Information We Collect

We collect the following types of information to provide and improve our Services:

1.1 Personal Information

Account Information: Name, email address, phone number, and mailing address.
Payment Details: Credit card information, UPI ID, or other payment methods (processed securely).
Identity Verification: Government-issued ID or tax details for compliance with cross-border regulations.

1.2 Non-Personal Information

Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Pages viewed, clicks, and interactions on our platform.
Location Data: Approximate or precise geolocation data, where permitted.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

To provide, manage, and improve our Services.
To process orders, payments, and refunds.
To facilitate communication between buyers and sellers.
To comply with legal and regulatory obligations, including cross-border trade requirements.
To personalize user experiences and send relevant offers or updates.
To prevent fraud, ensure security, and resolve disputes.

3. Sharing Your Information

We may share your information under the following circumstances:

With Sellers: To fulfill orders and provide delivery services.
With Service Providers: Third-party payment processors, logistics partners, and IT service providers.
For Legal Compliance: To comply with applicable laws, regulations, or court orders.
With Affiliates: To improve our Services and offerings.
With Consent: When you expressly agree to share your information for specific purposes.

4. Cross-Border Data Transfers

As a cross-border e-commerce platform, your information may be transferred to and processed in countries other than India. We ensure such transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your information.

5. Data Retention

We retain your information as long as necessary to provide Services, comply with legal obligations, and resolve disputes. Once no longer needed, we securely delete or anonymize your data.

6. Your Rights

As a user, you have the following rights concerning your data:

Access and Correction: Review and update your personal information.
Data Portability: Request a copy of your information in a readable format.
Deletion: Request deletion of your account and data, subject to legal obligations.
Opt-Out: Manage preferences for marketing communications.

To exercise these rights, please contact us at support@shopfrombharat.com.

7. Security Measures

We employ industry-standard security measures, including encryption and secure servers, to protect your data. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Updates will be notified through our platform, and your continued use of our Services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Shop From Bharat
Email: info@shopfrombharat.com
Phone: +91-9731733771
Address: 381, 1st Main Rd, 7th Block,Startup Lane, Koramangala, Bengaluru, Karnataka 560095